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| I am very irritated about the content shown in the commercials showing previews of upcoming shows such as CSI. These commercials are on as early as noon on a Saturday or Sunday. My family watches football together and I should not have to have the remote in hand at all times to change the channel at commercials that will scare my three year old. This has gone too far. Skulls, bones, blood, etc is inappropriate, unnecessary, and unacceptable. These clips are too violent for young children and should be taken off the air in the afternoon. |
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| I have written a letter to Kohls corporate complaining of a recent shopping experience.
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I have bypassed the mall on many occasions opting to shop at Kohl's because it was quick, easy and I could find what I needed at the right price.
Last Wednesday, November 15, I walked into your store with my 13 month old in my arms. I did not take the stroller out of the car because it takes time to set it up and it was cold and it was starting to rain. I used the shopping cart with the seat for my child, which is supposed to be for my convenience. I needed to look for some jeans and did not know what size I was or what type would fit me best. I found a couple pairs to try on. I was on my way into the dressing room with my child in the shopping cart. I was stopped by an employee who informed me that I could not take the shopping cart into the dressing room. The dressing rooms doors are very high off the ground, so taking my child in with me was not an option. I didn't need to crawl around dressing rooms after her. Walking back to my car with my child in the pouring down rain to get my stroller was not an option. So what is a mother to do in your store? I let the employee know that I understood and that she was welcome to check my cart and my bags before and afterwards if it was a concern, but that I had no other way of trying the clothes on. She informed me that it was store policy and that if she let me do it, then she'd have to let everyone else do it as well. I then told her I would have to leave the store, because I had no other option.
Finding the time to shop with only one of my children is a rare window, so I desperately asked her if I could leave the cart in the entrance and go three feet away to the wheelchair accessible room. I explained that my daughter could see my feet as I would talk to her, and I would be quick and try on two pairs of jeans. The employee rolled her eyes and said to me, "Well, I'm not supposed to, but-okay." It made me feel terrible that I was inconveniencing her in any way or asking her to do something that would make her get in big trouble.
Frustration number 1
I was quick, and one of the jeans worked. What I should have done is noted what pair of Levi jeans that I liked best and left the store, not giving Kohls the power of my purchase. But, like I said before, I rarely get the opportunity as this to find something I need.
I was then ready to check out. Two ladies in front of me didn't seem like such an incredibly long line. The lady directly ahead of me decided to open a credit card account on her turn. I was turned around playing with my 13 month old so she would be able to wait patiently with me and not cause a scene. Fifteen minutes later, and I am very accurate in this timing- I am still in line. Not knowing when the sales clerk and the customer would be done, thinking it would be any minute, I stayed in my line. Another cashier opened an additional line. Instead of seeing my situation and coming to my aid, neither the new clerk, nor the one I was in line for, mentioned anything so I could get in her line. The "new line" clerk called to some other gentleman walking around that there was another line open.
After an additional five minutes, my daughter (and I) could not take it any longer. I switched lines and waiting in another line.
I am frustrated because I feel that in that particular situation, when the store front is filled with waiting customers to check out, that opening a credit card should be done in customer service, OR the sales clerk where I was waiting in line-should have mentioned to me that an account was being opened, it would take a few minutes, and I might want to find another line, OR even had the decency to comment to the clerk opening the register right beside her that I had been waiting for over ten minutes!
Frustration number two
Near your registers in the front of the store you have a display and boast about how Kohl's cares about kids. I didn't see any indication of this when I had my child with me.
If I ever shop at this store again, I sure hope that you have addressed some of these issues of customer service.
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| Everyone every once in a while needs a pajama morning. Mothers with small children need them even more often. When you wake up to a cold morning and those jammies are so nice and warm, who wants to change? And if you are like me, my weekend was jam packed, full of things to do and then Monday rolls around. Ahh, there's nothing like a pajama morning on a Monday. The television is not the usual babysitter in my house, but this morning we have been entertained by WonderPets, Backyardigans, and now Dora the Explorer. And then we'll play a bit, have lunch, and then maybe we'll decide to change into day clothes...but maybe not. Maybe we'll make it a pajama day! |
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| Why oh why do we make voting difficult when we strive to get all possible Americans to exercise their vote?
We went tonight to one of Nashville's early voting locations. Early voting- supposed to save time and be a convenience. I think not. We walked into the Edmonson Library and the line was wrapped around half the inside and the back of the line was at the door. The official I spoke to said the line took about an hour. What he didn't tell me is that the there were 2 lines. One to sign up, then you got a piece of paper that you signed, showed your registration card, and then walked to line number two where you stood to wait to vote. Okay, why two lines? It didn't make sense to me, it only caused a lot of confusion.
It took about two hours. I had both my kids. Luckily Jeff came along after 30 minutes and helped watch the kids while we stood in line. Voting with my one year old? Let's just say I voted for the important issues and skipped the amendments that were too wordy and I couldn't read easily. I had received a practice ballot in the mail, and even read it, but when you get to the booth, you forget. Or at least I did.
And let's talk about the absolutely ridiculously complicated language that one has to read in order to vote on an Amendment. What can't it be simple instead of so confusing. Can we not simplify it just a bit for the common person who doesn't understand the jargon of law? A brief summary that makes sense and doesn't take 10 minutes to read.
And we wonder why more Americans don't vote? It's not rocket science, people!! |
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